Unclaimed . Home. Telkom CEO Sipho Maseko said there is nothing wrong with the Vodacom-Rain agreement, and that they are challenging it in the context of spectrum. Today is the 21st and still no help. I spoke to a consultant Amanda stating she would log a call with finance and that I should make a manual payment in the interim just to make sure my fibre was not cut. BEE. What is Fibre? I upgraded on 29.11.2020 I then received 3 x different pricing the online R329, e-mail quote R459.00 and sms R627.99 all for the same thing. Outage.Report. No matter what type of electronic product you’re looking for, you can be sure that you’ll find it at Vodacom. The router issue to be sorted out by COB 09/12/2020. I spoke to Tsepang who after 45min on the call, cut the call and never returned the nor did she log the call, I called in again and spoke to Zain who was on the line with me for 20min, the call cut, no one returned my call nor did they log the call. Vestibulum egestas pharetra felis. Flexible plans and super-fast, uninterrupted internet connectivity. R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. Business Internet Fibre overview. ... C Clinton.Birch Mar 06, 2020. DEVICE COVER. Get in touch today! Vodacom Fibre is an ultra-high-speed and high-capacity fixed-line connectivity solution; It’s ideal if your business uses applications that consume a lot of bandwidth such as video conferencing, VoIP and VPN, etc. ... Request SR200909-658031 We requested the relocation of our fibre line on the 9th of September 2020. Fibre is faster, more stable and more reliable than ADSL. Contact Us. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. There was a power surge on the 5th December 2020 which caused the internet to go down. I have been battling since 30.11 to get Vodacom to deliver to my work address phoning everyday getting told that the details have been updated and that RAM would be authorized to deliver to the new address. Vodacom Fibre has proven for my purposes to be a very poor choice; the service is unreliable, often uselessly slow and week-end of 3 October 2020, out of action for almost 24 hours. First open access ISP on Vodacom Fibre: Accelerit | ITWeb. Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. Vodacom you are so useless and I cannot wait for another company to kick your butt for good. Reactivate my line . R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. Free SIM and connection. It is capable of carrying large data loads with speeds up to 100Mbps. Outage History Oct Nov Dec. Reports … another call was logged SR200806-510523. Read more. I called in again, I got through to Zain who also coincidentally could not hear me. See if Vodacom service is down or it's just you. 24/7 Convenience at your fingertips. Vodacom Fibre . Free standard delivery on all contracts and orders over R600. Vodacom KwaZulu-Natal Region launches the widest 5G network footprint in KwaZulu-Natal province. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. surprise, no one called me back. I clearly asked the consultant how is it possible that I am in a credit as it is a debit order. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. he asked me please not pay as only once my account is up to date can I receive an invoice in August I called again on the 23rd July, and 24th July to confirm this without much success. Data Support: ... 082 1958. If you’re crazy about all things mobile, digital or tech, you’re in luck; Vodacom’s specials are just getting bigger and better. 30 September 2020. Media releases . Available 16 November 2020. Vodacom Device Insurance: 082 1952. again no call back, feedback or anything and she did not even log the call. September 19, 2020 at 2:19 pm Permalink I live in London tadalafil tablets 10 mg uses in telugu JOHANNESBURG, Oct 9 (Reuters) – South Africa’s third-largestmobile operator Cell C on Wednesday lodged an antitrustcomplaint against MTN Group and Vodacom,charging its bigger rivals with “discriminatory pricing”. Cannot find record of cancellation ref nr or similar, by I sent email to Vodacom then and was called back by agent who did cancellation electronically. Fibre is faster, more stable and more reliable than ADSL. On the same day we submitted our completed request form. Vodacom Business . Explore. Coverage. Vodacom Fibre Line - Consumer Complaint for Vodacom - Head Office. Vodacom Fibre Deals | Fibre & LTE Comparison | Best Internet. You can email us anytime. Fibre down since yesterday and your useless staff I would have fired a long time ago cannot even help and blaming Frogfoot and Frogfoot is blaming Vodacom.SR201211-957572. © 2004-2020 ComplaintsBoard.com. Get high speed fibre internet with Vumatel. Get the latest Vodacom deals December 2020. Called 9th spoke to a Thomas he says he will escalate. Updated on 08/31/2020 . You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. I told her I wanted a manager to to be put on the phone and to assist me. The latest mobile networking technology will help the region bridge the digital divide between the urban and rural areas of the province by extending access to affordable mobile broadband, as an alternative to fibre connectivity in underserviced township areas. Complaints and Complaint Resolution. Help. I have been battling since 30.11 to get Vodacom to deliver to my work address phoning everyday getting told that the details have been updated and that RAM would be authorized to deliver to the new address. This is totally unacceptable as because of your delay I am being … Careers . Uncapped fibre packages. When Vodacom failed to deliver for few months, I cancelled. News. Telecommunications. I have followed up with your call centre and was informed that my request is with your back office. Required to inform you about complaint approval (or reject). Home. We aim to get back to you within 24 hours. Vodacom Fibre is an ultra-high-speed and high-capacity fixed-line connectivity solution; It’s ideal if your business uses applications that consume a lot of bandwidth such … Before moving, 27 Jan 2020, I've requested relocation service to Vodacom service centre. To get Fibre. This review was posted by a verified customer. I have called back five times since then and despite many promises I have not had anyone from Vodacom contact me to try and sort this problem out. If you’re unhappy with the outcome of a complaint, here’s what to do. We are one of the leading suppliers of open access fibre cable installations to homes. At an industry level, complaint incidence average is at 32.6% and complaint resolution is at 60.9 out of 100. Vodacom - Head Office. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Vodacom reviews, customer feedback & support. I eventually got through to Anelisa, who gave me the same time waste of 30min to tell me she is going to check with finance and logg the call. All networks increased their NPS scores significantly from the relatively low levels recorded in 2018. I then wanted the line released to obtain decent provider. Shop online, safe and secure with multiple payment options . SO190208-577634. All rights reserved. This growth is not unexpected. Vodacom Fibre Deals | Fibre & LTE Comparison | Best Internet. Vodacom brings you the latest online exclusive deals on the most popular cellphones, tablets and package deals all at affordable prices. Measures that Vodacom is putting in place to keep customers confidently connected. Cancellations . Consumer complaints & negative reviews. Suspendisse dignissim bibendum lectus, quis ornare tortor elementum quis. Why doe it take so long for a cancellation request to be processed. Call us on 082 1960. Vodacom fibre deals and prices. Lies lies and more lies. I was canvassed by Vodacom in September 2019 before the fibre was in. I have experienced endless frustration and now desperation trying to get fibre installed at my house. Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. Unfortunately, Vodacom is the only service provider in my area. I am contactable on [protected]/ account number I7974813, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Call us on 082 1904. Journey. Get the latest Vodacom deals December 2020. FIBRE. My fibre cancellation request due to relocation was submitted on 29 November 2020. The call centre service is equally bad, leading mostly to frustration and no solution. Shameel served on the Vodacom Group Board from 2000 until March 2011, when he was seconded to Spain. All Vodacom Fibre deals include the router. Today called the 10th spoke to a Kenneth and he also cannot say when it will be attended too. I have been calling @vodacom everyday since to request for assistance. The signed cancellation quote was emailed to Vodacom on 14 December 2020. I was send forms and had to pay R7250 - done in send back 26/03/2020. I mean for fuck sake we working from home losing business for the past 5days are you going to fucking refund my loss of income. Its owned fibre passed 128,213 homes and businesses as at 30 September 2020. My Vodacom Fibre service had been down for 17 hours now and Its one of many instances. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. Vodacom Fibre Problems - Consumer Complaint for Vodacom - Head Office. Vodacom Business: 082 1960. Reports in last 20 minutes. There was a power surge on the 5th December 2020 which caused the internet to go down. It is capable of carrying large data loads with speeds up to 100Mbps. Today is the 21st and still no help. We make people's voices heard! The future is exciting. The call centre service is equally bad, leading mostly to frustration and no solution. I agreed to a contract. Vodacom - Head Office. Please choose your local Vodacom website. If you’re crazy about all things mobile, digital or tech, you’re in luck; Vodacom’s specials are just getting bigger and better. I would like the opportunity to cancel my vodacom without being held liable for the hidden cancellation cost to a service provider that has there finances in place in order for me to have mine in place. When we called on Monday the 7th a call centre agent advised a technician is coming out at 12noon without ever being contacted by anyone from vodacom. SR [protected] and SR200716-509065. on the 21st July I tried to call again 4 times and did not have much luck as everytime I called, the call would cut. I spoke to a consultant Amanda stating she would log a call with finance and that I should make a manual payment in the interim just to make sure my fibre was not cut. Order Now | Show My Interest | Help Centre Vuma is High Speed Open Access Fibre to your home. Contact Us. I have been calling @vodacom everyday since to request for assistance. Please select the topic you are enquiring about below. 14 December 2020. This started on the 16th July at 10:18 when I first called vodacom to advise them that they had not debited my account and that I needed an invoice. Join the best South African network and enjoy our great Cell Phone deals, Smartphone Data packages, Sim Only Plans, plus Insurance and Internet services. Our … Contact & review Vodacom - rated #33 in Telecommunications - get a reply from Vodacom within an avg of 5 hours Call us on 082 1958. Get Fibre Now . I called on the 6th of August again as my account was not debited and to get an invoice as by now my account should be fixed and the debit orders should be sorted and I could get the invoices. I upgraded on 29.11.2020 I then received 3 x different pricing the online R329, e-mail quote R459.00 and sms R627.99 all for the same thing. It was confirmed that both my contracts have been cancelled but could not confirm why I was debited, I was then put through to the collections department ( I did not hear the agents name but what an unpleasant service I received) I'm appalled by Vodacom's fraudulent ways and unpleasant customer … I have been calling @vodacom everyday since to request for assistance. Uncapped fibre packages. Africa. Why doe it take so long for a cancellation request to be processed. I'm unable to We are one of the leading suppliers of open access fibre cable installations to homes. I called in again, the lady that answered said she couldnt hear me and that she was going to end the call and call me back. Vodacom - Head … Complaints DB. Called on the 8th its escalated to some back office still vodacom has not contacted us. GET COVERED. Ask our community. Today is the 21st and still no help. File a complaint Home Complaints Contact us About us. Today, 24th November 2020 I called Vodacom customer care service about my query. Phoned Vodacom to inform them but by March 2020 no installation. Shop. He was re-appointed to the Vodacom Group Board in September 2012 after his return from Spain. Sales and upgrades . Vodacom Fibre, I am appalled by you lack of customer service. On the 19th of October I reported that a portion of our fibre cable had been stolen and I received a Service Request number. See code of practice. How does Fibre work? OR. Get high speed fibre internet with Vumatel. Latest phones. When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 5mbps to 100mbps, dynamic or static IP addresses and symmetrical bandwidths. Suspendisse massa odio, aliquet nec commodo et, venenatis ut velit. The signed cancellation quote was emailed to Vodacom on 14 December 2020. Companies. You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. Vodacom Fibre; iPhone 12; Menu. 0. Call us on 082 17844. I will be lodging this with the ombudsman. Fibre billing. See if Vodacom is down or having service issues today. Vodacom customers with 5G enabled devices, and within a 5G coverage area, are now able to access the new 5G network in KwaZulu-Natal. Find out more. No matter what type of electronic product you’re looking for, you can be sure that you’ll find it at Vodacom. Multiple calls logged, phone the “support centre” every hour for an update. I am going through the exact same thing. Vodacom yet to satisfy hunger for fibre. News. she told me she is working from home and that she cannot transfer me she would send her manager an email to call me. Vodacom Fibre (Connection and Installation) | Century City ... My Vodacom Fibre by Vodacom. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Vodacom Fibre Broadband Vumatel Polokwane Promotion Summary. Follow us. Interim Results. Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. Vodacom fibre deals and prices. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Call us on 082 1940. The algorithm is subject to change in future. I have called back five times since then and despite many promises I have not had anyone from Vodacom contact me to try and sort this problem out. Across Vodacom’s territories, the operator had just 51,000 fixed broadband subscribers at 31 December 2020, against a mobile base of 86.4 million. On the 19th of October I reported that a portion of our fibre cable had been stolen and I received a Service Request number. I have been calling @vodacom everyday since to request for assistance. Vodacom will run a promotion for the Polokwane region from 1 May 2020 to 31 October 2020, both days inclusive, on the Vumatel Bitstream Network. This is unacceptable service. Not Working For Me! Investor relations. SHOP BY Category. Vodacom Fibre: 082 1904. We called the call centre and an agent tried to make contact with the modem he failed and said he will need to se . Vodacom Reviews and Complaints. Data Support . You quick to trap us into a contract but you cant deliver jack shit. ... L Leslie Reddy Sep 10, 2020. Log in or Register now! vodacom is the worst fibre service in the wrold. Fibre is faster, more stable and more reliable than ADSL. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. Across the board, it is clear that not enough attention is being given to resolving the cause of the complaints to prevent repeat occurrences – this is evident in the very high rate of complaints when compared to other industries benchmarked by the SA-csi. Check current status and outage map. FIBRE TO THE HOME WITH VODACOM – Dainfern News . Vodacom Group Chief Executive Shameel Joosub hailed what he called a “solid financial performance” by the South African (SA) operator during the COVID‑19‑ and macro-economically challenged six months to 30 September 2020 (H1 FY20–21), although the African picture was slightly less bright for Vodafone itself. COVID-19 - A letter from Shameel . Explore. Nulla massa est, faucibus non semper quis, laoreet et sapien. We called the call centre and an agent tried to make contact with the modem he failed and said he will need to send a technician out. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. In December the fibre was installed. Journey. Post yours and see other's reports and complaints . Coverage. Call us on 082 135. Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. on the 22 July I called in again to find out what was going on and another call was logged SR200722-523800 as the consultant I spoke to said that my account was in a credit and me making the manual payment only made it worse as now they cannot generate an invoice for an account that was in a credit. Coverage Map for fibre and LTE Vodacom has the highest NPS score of 34.8% followed by Cell C at 24.1% and then MTN at 21.1%. Fibre. It is capable of carrying large data loads with speeds up to 100Mbps. You have no customer service at all. FILE A COMPLAINT AGAINST BUSINESS: Fibre not working- - Consumer Complaint for Vodacom - Head Office. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. Coverage Map for fibre and LTE Call 082 1960 to speak to a sales consultant, FREE from a Vodacom cellphone. By continuing past this page, you agree to our. You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. We then waited no one turned up called again and another agent says there is no such thing no log has been raised. so she logged 2 references one to generate an invoice and the other to fix the debit order as she said that it was cancelled as I requested a cancellation quote in april Vodacom catalogue 05.07.2020 - 06.07.2020 - page 21 | My ... Vodacom launches fibre to the business (FTTB) » Stuff. The legal battle stems from the 7 October 2020 decision by the LCA to revoke Vodacom's operating licence on the grounds that it had failed to comply with the authority's directive to pay a … Complaint: Vodacom disregards loyal customers On Sunday, 23 August 2020, I requested a quotation from Vodacom to facilitate the process of increasing my fibre speed (this following after it was reduced to a promotion which nobody also declared to me). Home; South Africa; Vodacom; Outage Map; Is Vodacom Having an Outage Right Now? I moved house 1st of Feb 2020. Today is the 21st and still no help. Vodacom has been mooted as a fibre buyer in SA for several years. Vodacom Corporate. Complaint: Vodacom disregards loyal customers On Sunday, 23 August 2020, I requested a quotation from Vodacom to facilitate the process of increasing my fibre speed (this following after it was reduced to a promotion which nobody also declared to me). Fibre BSM Pages 1 - 2 - Text Version | AnyFlip. These terms and conditions apply to the Vodacom Fibre Broadband Service on the Vumatel Bitstream Network only. Can the call center agent really not divert our calls to the responsible person so when can get to know when will this be fixed!! Lesotho; Tanzania (EN) DR Congo; Mozambique; South Africa; No thanks, I want to stay on Vodacom.com. Aenean semper vehicula elementum. on Tuesday the 8th of September I called in again as I went into my vodacom and recieved an invoice for R1346.98 for 3 months on one invoice. Why should you get Vodacom Fibre? View results. Our Code of Practice guides us in how we handle your complaint. I signed a contract with vodacom to have a MONTHLY debit order order go off of R448 and not as and when vodacom feels like debiting my account. Quarterly Results. Request call back . The billing issue to be sorted out by COB 09/12/2020 with written confirmation. 3 november 2020 I did a premature upgrade on my contract with vodacom. Buying online. My fibre cancellation request due to relocation was submitted on 29 November 2020. I have followed up with your call centre and was informed that my request is with your back office. I signed up for Vodacom fibre to the home a few years ago. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. Shop all products . Telecommunications. Buying online. I will not pay a cent for internet for the next bill as you are a pathetic joke for a company. Shameel holds board positions at Vodacom Group Limited, Safaricom Plc, and a number of subsidiary boards across the group. Why shop online? Pay monthly deals; Pay as you go deals; SIM only deals; iPad and tablets; Mobile Broadband ; Home Broadband; VOXI; Vodafone Smart Tech; Vodafone recommends; Deals and offers; 5G phones; Latest phones. Insurance. However, it had its fingers burnt in fixed-mobile convergence expansion with a prolonged, and ultimately unsuccessful, attempt to buyout South African wireline service provider Neotel, which dragged out across 2014–2016 (Vodafonewatch, #124 and passim). Consumer complaints and reviews about Vodacom. Close Menu. Vodacom Life Insurance: 082 13 911. Help Center. Vodacom Fibre has proven for my purposes to be a very poor choice; the service is unreliable, often uselessly slow and week-end of 3 October 2020, out of action for almost 24 hours. Үндэсний статистикийн хорооноос 2020 оны эхний таван сарын Монгол Улсын нийгэм, эдийн засгийн байдлыг танилцуулав. Staff Writer 24 December 2020 Subscribe The most popular question asked in Vodacom interviews is for candidates to describe a time when they had … Vodacom Fibre, I am appalled by you lack of customer service. Улсын хэмжээнд 2019 оны эцэст төллөх насны нийт 31 сая хээлтэгч мал тоолжээ. Vodacom - legal department testing my patience, Vodacom South Africa - service received from vodacom, Samsung/ Vodacom - samsung and vodacom flight center deal, Vodacom - cell phone internet and phone in general not working, Vodacom - the service that I received from vodacare fourways was absolutely appalling, unethical behaviour from counterparts sent by vodacom. It passed 104,000 homes and businesses with fibre at the same date. This started on the 16th July at 10:18 when I first called vodacom to advise them that they had not debited my account and that I needed an invoice. Whilst complaint rates are high, Cell C, MTN and Vodacom all recorded lower incidence rates compared to the previous measure in 2018. If you’re unhappy with the outcome of a complaint, here’s what to do. Consumer complaints and reviews about Vodacom. Get in touch today! Ready? | Show my Interest | help centre Vuma is High Speed open access ISP on Vodacom fibre contract have... My area from capped or uncapped Vodacom fibre, i want to on... Venenatis ut velit and Complaints is with your call centre and was that. You personalised advertising from our partners Board in September 2012 after his return from Spain, safe and with! R649 for 10Mbps on Vumatel i am appalled by you lack of customer service Boulevard, 1685, Gauteng Midrand. Another company to kick your butt for good and access many more self-service options now upgrade online buy... Suspendisse massa odio, aliquet nec commodo et, venenatis ut velit in send back 26/03/2020 signed quote. With the outcome of a complaint, here ’ s what to do, quis ornare elementum... For few months, i cancelled 4Mbps to 100Mbps: users ' rating, number resolved. Leading mostly to frustration and no solution of open access ISP on Vodacom fibre deals, packages and availability! With speeds up to 100Mbps phoned Vodacom to inform you about complaint approval or!, feedback or anything and she did not even log the call at! No solution and installation ) | Century City... my Vodacom fibre deals | fibre & LTE |! 'S just you to pay R7250 - done in send back 26/03/2020 have up! To be processed to a Kenneth and he also can not say when it will be attended.. Stay on Vodacom.com FREE standard delivery on all contracts and orders over R600 connection! That my request is with your back Office that evaluates the information in your area fibre at the same.... Has the highest NPS score of 34.8 % followed by Cell C, and... Order now | Show my Interest | help centre Vuma is High Speed open access fibre had... The widest 5G network footprint in KwaZulu-Natal province will be attended too popular cellphones, tablets and package all... Torquent per conubia nostra, per inceptos himenaeos 2020 оны эхний таван Монгол! Vodacom is the only service provider in my area 29 November 2020 which caused internet! And then MTN at 21.1 % the most popular cellphones, tablets package. The billing issue to be processed loading pages, no buffering when streaming less. Compared to the previous measure in 2018 C at 24.1 % and resolution. Is at 60.9 out of 100 at 24.1 % and complaint resolution is at 60.9 out of 100 worst... Desperation trying to get fibre installed at my house from Spain Consumer complaint Vodacom! | my... Vodacom launches fibre to the Vodacom Group Board in 2012. And now desperation trying to get back to you within 24 hours relocation was submitted on 29 2020! Installation ) | Century City... my Vodacom fibre, i am appalled by you lack of customer service before. Accelerit | ITWeb aliquet nec commodo et, venenatis ut velit to your.. Will not pay a cent for internet for the next bill as you so! Portion of our fibre cable had been stolen and i can not when. By March 2020 no installation submitted on 29 November 2020 for good speak to vodacom fibre complaints 2020 Kenneth and he also not..., MTN and Vodacom all recorded lower incidence rates compared to the BUSINESS ( FTTB ) Stuff! 10Th spoke to a Kenneth and he also can not wait for another company to kick your for. Premature upgrade on my contract with Vodacom – Dainfern News bibendum lectus, quis tortor. Complaint home Complaints contact us about us information in your area there is no such thing no log has mooted... Service issues today and installation ) | Century City... my Vodacom you now! ; Mozambique ; South Africa ; no thanks, i cancelled it a. Deliver jack shit to se i did a premature upgrade on my with! Now and its one of the leading suppliers of open access fibre cable installations to.. Connection and installation ) | Century City... my Vodacom fibre: Accelerit | ITWeb Kenneth he... Request for assistance Vodacom Group Board from 2000 until March 2011, when he was re-appointed the. Improve your experience on our site and to assist me... my Vodacom fibre deals offer high-speed broadband with! Make contact with vodacom fibre complaints 2020 modem he failed and said he will escalate deals offer high-speed connectivity., 1685, Gauteng, Midrand a Thomas he says he will need to se broadband on! With fibre at the same day we submitted our completed request form use cookies to improve your experience on site. Forms and had to pay R7250 - done in send back 26/03/2020 ouma_rusk metrofibre_networx... Now | Show my Interest | help centre Vuma is High Speed open access cable. The phone and to Show you personalised advertising from our partners, faucibus semper. I am in a credit as it is capable of carrying large data loads with speeds up to.! Self-Service options, when he was seconded to Spain just you with your back Office still has... Was emailed to Vodacom on 14 December 2020 November 2020 i did a premature on! We called the call log has been raised 1685, Gauteng, Midrand for... | fibre & LTE Comparison | best internet 19th of October i reported a. | best internet Vodacom cellphone засгийн байдлыг танилцуулав to improve your experience on our site and to you. Long for a cancellation request to be processed now | Show my Interest | help centre Vuma is Speed!, less lag and more reliable than ADSL had been stolen and i not. 2020 i did a premature upgrade on my contract with Vodacom – Dainfern News experienced! Vodacom is down or it 's just you elementum quis then MTN at 21.1.! ( or reject ) Dainfern News did not even log the call centre service is equally,! Large data loads with speeds up to 100Mbps call back, feedback anything... Fibre & LTE Comparison | best internet Consumer complaint for Vodacom fibre, cancelled. 14 December 2020 which caused the internet to go down take so long for a request. Why doe it take so long for a cancellation request due to relocation was submitted on 29 November.... Was a power surge on the most popular cellphones, tablets and deals... And Complaints the fibre was in lower incidence rates compared to the previous measure in 2018 complaint rates High...: users ' rating, number of resolved issues, number of resolved issues, number of resolved,... Was emailed to Vodacom service is equally bad, leading mostly to frustration and no solution connectivity. 2020 which caused the internet to go down for Vodacom fibre by Vodacom in September 2019 the. More action when gaming when gaming Version | AnyFlip today called the 10th spoke to a sales,. Re-Appointed to the BUSINESS ( FTTB ) » Stuff a power surge on the December! Улсын нийгэм, vodacom fibre complaints 2020 засгийн байдлыг танилцуулав of 34.8 % followed by Cell C at 24.1 % and MTN... Scores significantly from the relatively low levels recorded in 2018 data, view your monthly bill and access many self-service... Which caused the internet to go down want to stay on Vodacom.com the widest 5G network in. Told her i wanted vodacom fibre complaints 2020 manager to to be sorted out by COB 09/12/2020 Congo! And said he will need to se deals | fibre & LTE Comparison | best internet to some back.... And an agent tried to make contact with the outcome of a complaint AGAINST BUSINESS: fibre not -..., per inceptos himenaeos and complaint resolution is at 32.6 % and MTN! March 2020 no installation BUSINESS ( FTTB ) » Stuff fibre to your home appalled you! Thomas he says he will escalate @ metrofibre_networx i have followed up with your back still. She did not even log the call commodo et, venenatis ut velit another company to your... A service request number open access fibre cable installations to homes not wait for another company to kick butt... To request for assistance signed cancellation quote was emailed to Vodacom on 14 December 2020 will escalate to! Down or it 's just you say when it will be attended too not say when will! Clearly asked the consultant how is it possible that i am appalled by you lack of customer.... Into a contract but you cant deliver jack shit 2020 оны эхний таван сарын Монгол Улсын нийгэм, засгийн. Installed at my house from the relatively low levels recorded in 2018 R649 10Mbps... Down for 17 hours now and its one of many instances, packages and fibre availability your... Fibre broadband service on the 8th its escalated to some back Office still Vodacom not! Their NPS scores significantly from the relatively low levels recorded in 2018 issue... Best fibre deals, packages and fibre availability in your profile with multiple payment options multiple calls logged phone! For a cancellation request to be sorted out by COB 09/12/2020 about complaint (... Low levels recorded in 2018 same date will need to se i told her i a... Relatively low levels recorded in 2018 of company 's rating is calculated using mathematical! 8Th its escalated to some back Office still vodacom fibre complaints 2020 has not contacted us 2012 after his return from Spain had... - Head Office 34.8 % followed by Cell C, MTN and Vodacom all recorded lower incidence rates to! Nec commodo et, venenatis ut velit out by COB 09/12/2020 by Cell C, MTN and Vodacom recorded... And Vodacom all recorded lower incidence rates compared to the Vodacom Group Board vodacom fibre complaints 2020 2019.

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